Welcome to Neoluxes! These Terms of Service ("Terms") govern your use of our website located at www.neoluxes.com (the “Site”) and any related services provided by Neoluxes (collectively, the “Services”). By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, please do not use the Services.
1. Use of the Site
You agree to use the Site and Services for lawful purposes only and in a way that does not infringe the rights of or restrict the use of the Site by others.
2. Account Registration
To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your login details and for all activities under your account.
3. Product Information
We strive to display accurate product details, including pricing and availability. However, errors may occur. Neoluxes reserves the right to correct any errors and to cancel any affected orders.
4. Orders & Payments
All orders are subject to acceptance and availability. Prices are listed in INR and are inclusive of applicable taxes unless stated otherwise. We reserve the right to cancel or refuse any order.
5. Shipping & Delivery
Please refer to our Shipping Policy for full details. Delivery timelines may vary depending on location and courier service.
6. Returns & Refunds
Please see our Return & Refund Policy for detailed information on how we handle returns, exchanges, and refunds.
7. Intellectual Property
All content on this Site, including images, text, graphics, logos, and software, is the property of Neoluxes and protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.
8. Limitation of Liability
Neoluxes shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use the Services.
9. Privacy
Your use of the Site is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.
10. Termination
We reserve the right to terminate or suspend your account or access to the Services at our sole discretion, without notice, for conduct that violates these Terms or is harmful to other users or us.
11. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts of [Your City or Region].
12. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with the “Last updated” date. Continued use of the Site constitutes acceptance of the revised Terms.
Contact Us
If you have any questions or concerns about these Terms, please contact us at:
📧 Email: support@neoluxes.com